FAQ for our Virtual EIE21 Event

Log in using the same address you registered with.

6Connex login page

Your profile is populated based on the information you provided during registration.

You can update your profile by performing the following steps (see image below)

  1. Click the gear icon in the upper right corner
  2. Click on “edit registration info”
  3. On the screen that appears update any/all of your registration information
  4. Click “Submit” at the bottom of the page to save your changes


Upon logging into the virtual environment, you will be placed in the event foyer. Use the navigation areas outlined in red to move from room to room within the virtual environment. You can also get a copy of the agenda and help from our help desk staff.


The Auditorium is where the “main stage” presentations and live webinars will be located. On-demand (recorded) content will be accessible from this areas as well.

Click directly on the content screen to display the content window.

See image below. 1.


Prior to content being accessible – the button will show as “Scheduled”. The button will change to say “Launch” or “Play” when the content is available, click the Launch/Play button to access the webinar content. 2. A countdown timer is displayed until 5 minutes before the designated event start time. 3. Share a content item via the “Share” button. 4. Click the briefcase icon to save the item to your briefcase to access/view later. webinars

In the EIE20 Cohort Pavilion you will find all our start up companies arranged in alphabetical order just scroll left to right using the arrows and click on the company booth you wish to visit.

Cohort PavilionOnce you select a cohort booth you can view the companies brochure page leaflet & any other documents they have added, there is a video chat function too where you can chat face to face! Note company pitches will appear here after they have been presented in the main auditorium (See separate section)Booth itself

Click on the Sponsors Pavilion, here you will see all our sponsors and partners on a billboard, click on one to visit - example booth design below. Sponsor booth indexSponsor booth

Click on the International Virtual Market Place, here you will see all our sponsors and partners on a billboard, click on one to visit - example booth design below. International Virtual Market Place International Virtual Market Place

The Investor Lounge is for Investors Only to network. Investor Lounge

Interested in doing business in Scotland? - please visit Scotland House.

Scotland House

Booth Reps

Any of the booths throughout the EIE20 event have an info representative button top right where you can chat with the booth rep. Click the Info/Rep icon to view the Rep information: 1. If the chat bubble next to the rep name is green it indicates they are online and grey to indicate they are offline. Click the green chat bubble to initiate a 1 to 1 chat. 2. Click the envelope icon to send an email to the rep. 3. Click the social media icons to view their related social media profiles. See image below:

Booth reps

Public Chat

  1. If Public Chat is enabled it will auto-launch when you enter the Booth or you can activate it by clicking the chat icon(s) within the Booth.
  2. If you need to translate comments into different languages, click the translate comments box to select your preferred language.

Public ChatPrivate Chat

When a user initiates a one to one chat with you, an audible chime will sound three times. Click on the chat icon on the navigation bar to start a chat or view/respond to an active chat.

private chat

Private Chat - Video

You can also have a private video chat within the 6Connex platform.

Private chat video

Broadcast Message

Broadcast Messages will appear as a pop up message within the virtual environment.

Click directly on the button within the pop up to access content or go directly to the location noted in the message.

Broadcast Message Briefcase

  1. Click the briefcase icon to open the Briefcase:
  2. Here you will find all the documents that were pre-loaded for you or that you saved during the event.
  3. You can view, share, or download these content items.
  4. Download content items by clicking the box next to the item and clicking the “download selected” button. Note – links cannot be exported to download.